Integrations

Your assistant, plugged into your business.

A receptionist who cannot see your calendar is just a voicemail with better manners. JaneJack connects to the tools you already run, so every answer is the live one.

Commerce

Shopify

Connect your Shopify store to let the voice assistant check order status, inventory levels, and customer purchase history during calls.

  • Check order status and tracking information
  • Query product inventory and availability
  • Access customer order history and preferences
  • Provide real-time shipping updates
One-click OAuth
Scheduling

Google Calendar

Let the assistant negotiate meeting times by seeing shared calendars and availability windows tied to the customer's account.

  • Query team availability in real time
  • Create blocked time for follow-ups or demos
  • Surface upcoming appointments during calls
One-click OAuth
Messaging

WhatsApp Business

Send and receive WhatsApp messages through your voice assistant. Reach customers on their preferred messaging platform.

  • Send text messages to customers
  • Use pre-approved template messages
  • Access conversation history
  • Multi-channel customer communication
API key
Support

Zendesk

Access and manage support tickets. Let your assistant check ticket status, create new tickets, and add comments during calls.

  • Search tickets by customer email
  • Create new support tickets
  • Add comments to existing tickets
  • Check ticket status and history
API key
CRM

HubSpot

Connect your CRM to personalize customer interactions. Access contact info, deals, and log call notes automatically.

  • Look up customer contact info
  • View recent deals and opportunities
  • Create call notes and activities
  • Update contact properties
One-click OAuth
Messaging

Slack

Connect your team's Slack workspace for real-time escalations, notifications, and internal communication during customer interactions.

  • Send messages to support channels
  • Create escalation threads for urgent issues
  • Notify teams about important customer events
  • Post formatted alerts with urgency levels
One-click OAuth
Scheduling

Outlook Calendar

Connect Microsoft Outlook calendar to let the assistant check availability and schedule appointments directly from conversations.

  • Check calendar availability in real time
  • Create meetings and appointments
  • List upcoming events and schedules
  • Send calendar invites to attendees
One-click OAuth
Business data

Google Maps

Connect your Google Maps listing to let the assistant answer questions about business hours, location, and contact info.

  • Business hours by day
  • Currently open/closed status
  • Address and contact details
Listing URL

Connected in minutes.

No engineering work on your side. Connecting a tool is something you do once, from a settings screen.

1

Connect from the dashboard

Open Integrations in your dashboard and authorise the tools you use. OAuth connectors take a single click. The rest need a key you paste once.

2

We store credentials encrypted

Tokens are encrypted at rest and only ever used to serve your own calls. You can disconnect any integration at any time and the credentials are removed.

3

Your assistant uses it live

Mid-call, your assistant queries the connected tool and answers with the real answer. No stale scripts, no putting the caller on hold.

Running something else?

Practice management systems, EHRs, field service software, custom booking tools. If it has an API, your assistant can call it during a conversation through our custom tool layer. Tell us what you use and we will scope it with you.

Stop reading from a script.

Give your assistant the same information your team has, and let it answer the question properly the first time.

Get started